Although it is not always possible to match the prices offered by our competitors, Sascoindustries goes the extra mile with its Price Match scheme.
If you find the same product as you desire in another portal at a cheaper price, you can email us the product name, portal address and price of the product.
Our sales representatives will verify and update the prices within 3-7 business days.
The product must be IN STOCK and available as a NEW item.
Apart from that, the products compared should have the same specifications.
Sascoindustries.com practices secure payments.
Our servers use the latest VeriSign SSL certificate so that only Sascoindustries can read a buyer's personal information.
This security procedure encrypts all sensitive information that is transmitted from the Sascoindustries.com.
Shopping online at Sascoindustries is statistically safer than using your credit card at a restaurant or department store.
Security experts point out that online purchases without any human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
We are sure that after shopping online at Sascoindustriesi.com, you will appreciate the real convenience of shopping right from your comfort zones.
Should you have any further inquiries about the security measures at the Sascoindustries.com, you can contact us at (+65) 9883 6553.
Sascoindustries offers 2 different types of shipment, Air Mail Delivery (FREE SHIPPING) & Express Delivery.
Air Mail Delivery is offered free-of-charge to all parts of the world.
Air Mail shipment will take around 15 - 30 days excluding our processing time of 2 - 4 days.
* Tracking code will be given free-of-charge to orders which exceed the value of US$30.
Express Delivery shipping charges are to be borne by customers.
Shipment will take around 4 - 7 days excluding our processing time of 2 - 4 days.
* Selected large orders are automatically shipped via express delivery free-of-charge.
Air Mail / Free shipping will take around 15 - 30 days excluding our processing time of 2 - 4 days.
Express Delivery will take around 4 - 7 days excluding our processing time of 2 - 4 days.
Bulk purchases are entitled to discounts. Simply email us (firstname.lastname@example.org) the list of items & quantity required and we will customize a quotation for you.
Yes, we handle International Orders and ship our products world-wide at no additional charge.
It is the responsibility of the buyer to check with their local Customs Office with regards to import taxes, duties and tariffs.
Yes, Sascoindustries.com allows you to change your address after you have placed your order.
Kindly contact us with your order details.
However, in the event that the product has been sent, no changes in delivery address will be entertained.
Tracking code will be given free-of-charge to orders which exceed the value of US$30.
PayPal gives an added sense of security for customers as it does not reveal your personal information to its merchants.
You will need a valid email address and either a valid credit / debit card or a bank account.
You do not need to be a PayPal member to complete the checkout.
We accept payments through PayPal, Credit / Debit Card, Western Union & MoneyGram.
This could be due to server maintenance issues faced by our payment processor.
We would recommend you to try checking out at a later time.
Upon processing your payment, an e-mail notification will be sent to you.
Thereafter, we will update you periodically on the status of your order through e-mail.
Orders are processed within 2 - 4 days.
All products are sent together as one package. However, some products may not be in-stock and may require partial shipment.
In the event that you are willing to wait for your products instead of receiving it in two packages, you can contact our Customer Service representatives as soon as you place the order with us.
Yes. Different tracking code will be issued to different shipments.
If you wish to cancel your order after the payment has been done, you should contact us immediately.
We will process your request and refund the amount within the next 72 hours.
However, if your order has been shipped, you would have to wait for your package before sending it back to us for a refund.
Your refund will exclude the actual shipping fees incurred.
Items that are unavailable at the moment will be placed on back order while your other products are shipped.
You may choose to cancel any outstanding back orders with us at any point of time.
Sascoindustries accessories, are produced by manufacturers all over China.
While we strive to provide you with high quality accessories at affordable prices, a product might not perform as expected by the time it is delivered.
In such a scenario, you may request for a replacement and it will be shipped to upon receipt of the returned product.
Defective products can be exchanged within 90 days of shipment.
We urge customers to maintain the original packaging of the order to facilitate the replacement process.
The confirmation email is sent to your primary email address that you have specified in the checkout screen.
In rare circumstances, you may be unable to receive the confirmation email from us due to a technical bug.
In such scenarios, it is advisable that you contact our Customer Service representatives immediately for assistance.
Yes, you can. However, you will need to add it before your order is packed for shipment.
Firstly, you should ensure that emails sent by Sascoindustries do not end up in your SPAM/JUNK folders.
If you do not receive emails from us despite adding us to your safe list, you should contact our Customer Service representatives immediately who will be able to assist you with your order number.
Your replacement will be processed in approximately ten (10) to fourteen (14) days.
The product will have to be returned before the replacement is processed.
Repairs on defective merchandise are strictly handled by the manufacturers.
Sascoindustries.com does not handle them, unless otherwise indicated.
If any item arrives in a damaged condition due to shipping, we would highly recommend you to contact the carrier as well as Sascoindustries.com.
You should also keep all the shipping materials with you until further notice from Sascoindustries.com.
For more information on our contact details, please check here.